Please review these terms before booking or participating in a private tour with Sakura Voyages.
Last updated: August 2026
These Terms & Conditions apply to bookings, tour requests, enquiries, and private sightseeing services provided by Sakura Voyages.
By making a booking or participating in a Sakura Voyages tour, you acknowledge that you have read and accepted these terms, together with any booking information and policies provided in connection with your tour.
Sakura Voyages provides private sightseeing experiences in Japan, with a focus on destinations including Kyoto, Osaka, Nara, and Kobe.
Our private tours may include a private Toyota Vellfire vehicle, an English-speaking driver-guide, pickup and drop-off within the applicable service area, and a flexible itinerary based on the tour selected or arrangements agreed with the guest.
Arabic-language guide options and certain travel accommodations may be available upon request and subject to availability.
Sakura Voyages tours are designed as private experiences. Unless otherwise stated, your booking is intended for your own group rather than a shared public group tour.
Tour itineraries are flexible. The order of stops, timing, duration at individual attractions, and other itinerary details may be adjusted according to:
Customization requests should be discussed with Sakura Voyages before or during the tour where appropriate.
A booking request is subject to availability and is not considered confirmed solely because an enquiry or custom-tour request has been submitted.
Guests should review the tour details, travel date, group size, pickup information, selected service, and price carefully before completing a booking.
Sakura Voyages may contact the person making the booking if additional information is required to arrange the requested service.
Unless specifically stated otherwise, prices displayed for Sakura Voyages private tours are group prices for the applicable private tour rather than prices per individual traveler.
The price applicable to your booking will depend on the tour, group arrangements, customization requests, and any additional services agreed before confirmation.
Please review the final booking price and inclusions before confirming your tour.
Unless the individual tour or booking confirmation states otherwise, Sakura Voyages private tours may include:
Please refer to the specific tour page and your booking information for the exact inclusions applicable to your tour.
Unless specifically stated as included in your tour or booking confirmation, the following are generally not included:
Guests are responsible for their own additional expenses during the tour unless another arrangement has been confirmed in advance.
Guests are responsible for providing accurate pickup information when booking or arranging a custom tour.
Hotel pickup and drop-off within Kansai may be included as specified in the applicable tour. Pickup arrangements outside the normal service area should be discussed with Sakura Voyages in advance and may require separate arrangements.
Guests should be ready at the agreed pickup location at the arranged time to help avoid delays to the itinerary.
Tour durations displayed on the website are intended to provide an indication of the expected length of the experience.
Actual timing may vary due to traffic, weather, guest preferences, attraction conditions, pickup arrangements, and other circumstances beyond reasonable control.
Because Sakura Voyages provides flexible private tours, individual sightseeing stops may be shortened, extended, reordered, or omitted where necessary to accommodate the overall itinerary.
Sakura Voyages aims to provide the planned experience wherever reasonably possible. However, a specific attraction, route, stop, or schedule cannot always be guaranteed.
Changes may be required because of circumstances including road closures, severe traffic, weather, attraction closures, local events, operational restrictions, safety considerations, or other conditions outside our reasonable control.
Where practical, reasonable alternatives or itinerary adjustments may be discussed with guests.
Guests are expected to act responsibly and respectfully throughout the tour.
Guests are responsible for:
Sakura Voyages welcomes families. The person making the booking is responsible for providing accurate information regarding the number of adults and children traveling in the group.
Parents or guardians remain responsible for supervising children throughout the tour.
Any special requirements relating to children should be communicated before the tour so that available arrangements can be discussed.
Sakura Voyages aims to assist international travelers with reasonable travel preferences, including halal-friendly and other dietary considerations where possible.
Guests should communicate dietary requirements or other special requests in advance. Availability may depend on the destination, restaurant, attraction, or third-party provider.
A request should not be considered guaranteed unless it has been specifically confirmed.
Cancellations, booking changes, and refund eligibility are subject to Sakura Voyages' applicable Cancellation & Refund Policy and any specific conditions communicated with your booking.
Guests should review the applicable cancellation conditions before confirming a booking.
View Cancellation & Refund Policy →A Sakura Voyages itinerary may involve attractions, restaurants, venues, parking facilities, or other services operated independently by third parties.
Their opening hours, admission requirements, prices, availability, policies, and operating conditions are controlled by those third parties and may change without notice.
Sakura Voyages cannot guarantee the availability or operation of an independently operated attraction or service.
Guests are responsible for keeping their personal belongings secure throughout the tour.
Please check the vehicle and locations visited before leaving. If you believe an item has been left behind, contact Sakura Voyages as soon as possible and we will make reasonable efforts to assist.
The safety and comfort of guests and service providers are important to Sakura Voyages.
Guests should follow reasonable instructions provided by the driver-guide or relevant attraction personnel. Sakura Voyages may take reasonable action where conduct creates a safety risk, causes serious disruption, damages property, or violates applicable law.
Sakura Voyages aims to keep website information, tour descriptions, prices, images, and availability information accurate and up to date.
However, website information may occasionally require correction or updating. Final booking details communicated and confirmed for a specific reservation should be reviewed carefully by the guest.
Personal information provided through enquiries, custom-tour requests, bookings, or website use is handled in accordance with our Privacy Policy.
View Privacy Policy →Sakura Voyages may update these Terms & Conditions when necessary to reflect changes to services, booking procedures, website functionality, policies, or applicable requirements.
The latest version will be made available on this page.
If you have questions about a tour, booking, custom itinerary, or these Terms & Conditions, please contact Sakura Voyages before completing your booking.
Have a question about your booking or private tour? Contact Sakura Voyages and we'll be happy to assist.
Private journeys through Japan, designed around you.